Active Users displays a real-time view of everyone currently logged in to OptimiDoc, whether through the web interface or at an MFP terminal. Administrators can monitor active sessions, see which device a user is logged in to, and force-logout sessions when needed.
Screenshot: Active Users view
Overview
The Active Users page gives administrators visibility into who is currently using OptimiDoc. Each entry is a live authentication session drawn from the server's session store, listed with the client IP address, username, device (if the session originates at an MFP), last-access time, and session state. A session that comes from a device shows that device's name; a web-interface session shows a dash.
Use this page to:
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monitor system usage in real time,
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see which users are signed in at MFP devices,
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force-logout sessions that are stuck or left unattended, and
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confirm that authentication works after configuration changes.
Accessing Active Users
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Log in to the OptimiDoc web interface as an administrator.
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Navigate to Diagnostics > Active Users in the left sidebar.
Understanding the Data Grid
|
Column |
Description |
|---|---|
|
IP Address |
The IP address of the client (browser or MFP device). |
|
Username |
The authenticated username. Anonymous sessions (for example, a device polling without a signed-in user) show Anonymous. |
|
Device |
The MFP device the session belongs to, shown with a monitor icon. Web-interface sessions show a dash (-). |
|
Last Access |
How long ago the session last communicated with the server, shown as relative time (for example, "2 minutes ago"). |
|
State |
The session state. Active sessions show a green badge; other states are shown with a yellow badge. |
Force Logout
Removing a single session
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Locate the session in the grid.
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Click the delete icon (trash can) in the row's action column.
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The session is terminated immediately. A user at an MFP is returned to the login screen.
Removing multiple sessions
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Select sessions using the checkboxes in the first column.
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Click Remove Selected in the page header.
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Confirm in the dialog, which shows how many sessions will be terminated.
All selected sessions are terminated together.
Refreshing the View
The list refreshes automatically every 30 seconds, so it stays close to real time on its own. Use the Refresh button in the page header when you want to update it immediately — for example, right after terminating a session.
Tips
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If a user cannot log in at an MFP, check this page for a stale session from that device's IP address and remove it.
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Use this page after changing authentication settings to verify that users can sign in successfully.
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Idle sessions are cleaned up automatically once they exceed the configured timeout; force-logout is for immediate control.
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To investigate why a sign-in failed rather than who is currently connected, see the Audit Log and Unauthorised Accesses.
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